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Welcome to Jockey Shop! These Terms and Conditions govern your use of our website ladiesfashionus.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.
1. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any fraudulent activities or misuse of our systems
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
2. Products and Services
Jockey Shop offers a curated collection of intimate apparel and everyday fashion including:
- Bodysuits, Bras, and Lingerie
- Dresses and Graphic Tees
- Jeans and Plus Size Clothing
- Shirts, Blouses, and Tops
- Slips & Shapewear
- Sweatshirts & Hoodies
- T-Shirts and Tank Tops
- Underwear and Intimates
- Maternity Clothing and Nursing Bras
We strive to provide accurate product descriptions, size charts, and imagery to help you make informed choices. However, colors may appear slightly different on various devices due to screen settings.
3. Orders and Payment
Order Process
When you place an order, you will receive an acknowledgment email. This is not an order confirmation. Your order is accepted only when we send a confirmation email with shipping details.
Pricing and Payment
All prices are listed in US dollars. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Your payment card will be charged when your order is processed. If we cannot fulfill your order, we will notify you and refund any charges.
Shipping
We ship globally excluding Asia and some remote regions. Shipping options include:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment
Please allow 1-2 business days for order processing before shipment. Delivery times are estimates and not guaranteed.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. Our return policy is designed to be straightforward and customer-friendly.
Eligibility
We accept returns and exchanges within 15 days of delivery for eligible items that are:
- Unworn, unwashed, and in original condition
- In original packaging with all tags attached
- Accompanied by original receipt or proof of purchase
Non-Returnable Items
For health and safety reasons, the following items cannot be returned or exchanged:
- Intimates (briefs, thongs, boyshorts)
- Lingerie (non-outerwear intimate items)
- Slips & Shapewear
- Nursing Bras & New Intimates
Return Process
To initiate a return or exchange:
- Email our customer support at [email protected] within 15 days of delivery
- Include your order number and item details
- Wait for our response with a Returns Merchandise Authorization (RMA) number
- Ship the item(s) to the address we provide using a trackable service
Refunds
Refunds are issued to the original payment method within 5-10 business days after we receive and process your return. The original shipping fee is non-refundable, and customers are responsible for return shipping costs unless the return is due to our error.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Jockey Shop or our content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
Jockey Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased. Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the product(s) in question.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our privacy practices.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts located in Atlanta, Georgia.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 958 College Street, Atlanta, US 30331
Thank you for being a valued part of the Jockey Shop community. We appreciate your trust in us and are committed to providing you with quality products and excellent service.
